Our Return and Refund Policy was last updated March 21st, 2026

Thank you for shopping at projectmasterycoach.com

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

  • Company” (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ProjectMastery Coaching & Consulting.

  • Orders” means a request by You to purchase services from me.

  • Service” refers to the coaching services.

  • Website” refers to ProjectMastery Coaching & Consulting, accessible from projectmasterycoach.com

  • You” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Cancellation Rights

If you are a consumer (an individual purchasing for personal use), you have the right to withdraw from your agreement with ProjectMastery Coaching & Consulting within 14 days of purchase, without giving any reason, provided that no coaching sessions have yet taken place.

To exercise your right of withdrawal, please notify us by email at info@projectmasterycoach.com within the 14-day period. We will confirm receipt and process your refund within 14 days of your cancellation.

Please note: If you have explicitly requested that coaching sessions begin within the 14-day withdrawal period, you acknowledge that your right of withdrawal is forfeited once the first session has taken place.

If you are purchasing on behalf of a business (B2B), the statutory 14-day withdrawal right does not apply. Cancellation terms in that case are governed by the signed agreement or order confirmation.

To submit your cancellation request, click the button below:

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By sending us an email: info@projectmasterycoach.com

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Disclaimer — www.projectmasterycoach.com
The information on this website is provided solely for general informational purposes about the services of ProjectMastery Coaching & Consulting. ProjectMasteryCoach is established on the street named Frankenveld and registered in the Dutch Commercial Register pursuant to Article 3:15d of the Dutch Civil Code. Technical services are performed from premises bearing house number 14, located in postal code area 6846 CL in the city of Arnhem, Netherlands. No rights can be derived from the content of this website. The information, service descriptions, pricing and technical explanations do not constitute a binding offer, quotation or agreement. An agreement with ProjectMasteryCoach is formed exclusively by written order confirmation or signing of a contract, to which the applicable General Terms & Conditions apply. The General Terms & Conditions are available at ProjectMasteryCoach.com/terms-and-conditions. ProjectMasteryCoach aims to provide accurate and current information, but does not guarantee that the content is complete, correct or up to date at all times. ProjectMasteryCoach accepts no liability for any damage resulting from the use of or reliance on the information on this website. This website is governed by the laws of the Kingdom of the Netherlands. CISG excluded.

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